Frequently asked questions
Do I need an attorney?
You can claim directly from the RAF, but
* claiming from RAF is a complicated and technical process;
* medical and police reports need to be obtained, and paid for;
* an affidavit explaining how the accident took place must be prepared and lodged with your claim;
* you need to quantify your claim;
* to claim you need to lodge a serious injury assessment report from a suitably qualified medical expert who needs to be paid for.
We have the knowledge and experience to assist you and to ensure that your claim is properly calculated and submitted to the RAF in accordance with the Act and Regulations. There are time limits that apply to your claim and if they are not complied with, your claim will be unenforceable (prescribed). We will incur and carry the costs necessary to prosecute your claim pending finalisation of the claim. If you claim yourself and make a mistake and allow your claim to lapse, the RAF will not pay you and you will not receive any compensation.
We have the knowledge and experience to advise you whether the amount offered by the RAF to settle your claim is fair and reasonable in the circumstances of your particular case.
Let us take care of everything for you!
Who can claim?
• You can only claim if the accident was not all your fault. A dependant of a breadwinner can claim if the breadwinnerwas not entirely to blame for the accident.
• You can claim if you were a passenger in a car, taxi, bus,
truck, bakkie or on a motorbike and suffered injuries in an
• You cannot claim if you did not suffer any injuries in the
• You may not be able to claim if the injuries suffered were
• If the deceased had no dependants, there may be no claim
arising from his/her death.
What is the time period in which to submit a claim?
Identified claims (claims where the identity of the driver or owner of the guilty motor vehicle is known) must be lodged with the Fund within 3 years from the date of the accident and must be finalised within 5 years from the date of accident;
Hit and Run claims (claims where the identity of the driver or owner of the guilty motor vehicle is unknown) must be lodged with the Fund within 2 years from the date of the accident and must be finalised within 5 years from the date of accident.
How do I pay for the expenses of my case?
If we deem that your case has merit we will advance the expenses of the case and these costs will be repaid when there is a monetary recovery.
If you feel you have a valid case that you wish us to consider, Email: firstname.lastname@example.org, Post to our wall or message the page with your contact details and an agent will contact you within 48 hours.